MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD - Mercedes-Benz C, E, G, S, GLE and GLS with diesel engines OM654 and OM656 2017 - 2021

recall information

Recall number
REC-005039
Campaign number
RC2978
Original published date

make and model information

Make
Mercedes-Benz
Model
C, E, G, S, GLE and GLS with diesel engines OM654 and OM656
Year range
2017 - 2021
Affected units
8,382

Identifying features

VIN (Vehicle identification number)

What are the defects?

A leak may develop between the coolant pump and the vacuum circuit. There is a possibility that the coolant may enter the vacuum circuit.

What are the hazards?

If the coolant enters the vacuum circuit and comes in contact with certain components it will result in an increase in temperature of these components and may result in a vehicle fire.

A vehicle fire increases the risk of injury or death to vehicle occupants.

What should consumers do?

Once parts become available affected owners will be contacted and asked to contact their most convenient Mercedes-Benz dealership to have the work carried out as soon as possible at no cost.

A full list of authorised dealerships can be found at www.mercedes-benz.com.au

Alternatively, please use the Mercedes-Benz online booking service.
www.mercedes-benz.com.au/servicebooking
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD

Who should owners/operators contact for more information?

Contact name
Mercedes-Benz Customer assistance centre
Contact phone
1300300896
Contact email
customerassistancecentre@daimler.com

Responsible regulator

Department of Infrastructure, Transport, Regional Development and Communications is the responsible regulator for this recall.

Product type