MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD - Mercedes-Benz A250 e Hatch 2020 - 2021

recall information

Recall number
REC-005028
Campaign number
RC2970
Original published date

make and model information

Make
Mercedes-Benz
Model
A250 e Hatch
Year range
2020 - 2021
Affected units
10

Identifying features

VIN (Vehicle identification number)

What are the defects?

The sealing of the high-voltage battery housing may reduce overtime, allowing moisture to enter. The moisture may result in the corrosion of the battery potentially resulting in an electrical short increasing the risk of a fire.

What are the hazards?

A vehicle fire increases the risk of injury or death to vehicle occupants or other road users.

What should consumers do?

Consumers can contact their most convenient Mercedes-Benz dealership to have the work carried out as soon as possible at no cost.

A full list of authorised dealerships can be found at www.mercedes-benz.com.au

Alternatively, please use the Mercedes-Benz online booking service.
www.mercedes-benz.com.au/servicebooking
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD

Who should owners/operators contact for more information?

Contact name
Mercedes-Benz Customer assistance centre
Contact phone
1300 300 896
Contact email
customerassistancecentre@daimler.com

Responsible regulator

Department of Infrastructure, Transport, Regional Development and Communications is the responsible regulator for this recall.

Product type