MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD - Mercedes-Benz VS30 Sprinter 2021

recall information

Recall number
REC-005024
Campaign number
RC2965
Original published date

make and model information

Make
Mercedes-Benz
Model
VS30 Sprinter
Year range
2021
Affected units
31

Identifying features

VIN (Vehicle identification number)

What are the defects?

Due to a manufacturing defect with the cable duct of the starter-alternator wiring harness it may become loose and damaged over time. If this occurs it could result in a short circuit which could lead to a vehicle fire.

What are the hazards?

A vehicle fire could increase the risk of injury or death to vehicle occupants, other road users or bystanders.

What should consumers do?

Owners of affected vehicles can contact their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible free of charge.

A full list of authorised dealerships can be found at https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html

Alternatively consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/servicebooking

Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD

Who should owners/operators contact for more information?

Contact name
Mercedes-Benz Customer assistance centre
Contact phone
1300 300 896
Contact email
customerassistancecentre@daimler.com

Responsible regulator

Department of Infrastructure, Transport, Regional Development and Communications is the responsible regulator for this recall.

Product type