make and model information
2019 - 2020
VIN (Vehicle identification number)
What are the defects?
The drain hoses of the air conditioning system may not have been correctly installed and condensation may leak into the vehicle interior and cause malfunctions in different electrical components.
What are the hazards?
Various electrical components may not function correctly and the risk of fire caused by a short circuit could increase. The automatic emergency call (eCall) may fail and it may not be possible to unlock and/or start the vehicle, or to activate engine limp-home mode. This would increase the risk of an accident causing injury or death to vehicle occupants or other road users.
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Authorised Mercedes-Benz Dealership
1300 300 896
Department of Infrastructure, Transport, Regional Development and Communications is the responsible regulator for this recall.