recall information
Recall number
REC-004990
Campaign number
55L6
Original published date
make and model information
Make
VOLKSWAGEN
Model
Touareg
Year range
2019
Affected units
41
Identifying features
VIN (Vehicle identification number)
What are the defects?
If the tailgate is opened and manually pushed up too far the pre-compressed coil springs may become detached from the boot strut and detach with great force from the mounting.
What are the hazards?
A flying coil springs can lead to significant injuries to vehicle occupants and bystanders.
What should consumers do?
Owners can contact their nearest Volkswagen Dealer to schedule an appointment to have the work carried out at no cost.
Supplier details
Volkswagen Group Australia Pty Ltd
Who should owners/operators contact for more information?
Contact name
Volkswagen Dealership
Contact phone
1800 504 076
Contact email
recalls@myvw.com.au
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
