Volkswagen Group Australia Pty Ltd - VOLKSWAGEN Touareg 2019

recall information

Recall number
Campaign number
Original published date

make and model information

Year range
Affected units

Identifying features

VIN (Vehicle identification number)

What are the defects?

If the tailgate is opened and manually pushed up too far the pre-compressed coil springs may become detached from the boot strut and detach with great force from the mounting.

What are the hazards?

A flying coil springs can lead to significant injuries to vehicle occupants and bystanders.

What should consumers do?

Owners can contact their nearest Volkswagen Dealer to schedule an appointment to have the work carried out at no cost.
Supplier details
Volkswagen Group Australia Pty Ltd

Who should owners/operators contact for more information?

Contact name
Volkswagen Dealership
Contact phone
1800 504 076
Contact email

Responsible regulator

Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.

Product type