Original published date
make and model information
VIN (Vehicle identification number)
What are the defects?
If the tailgate is opened and manually pushed up too far the pre-compressed coil springs may become detached from the boot strut and detach with great force from the mounting.
What are the hazards?
A flying coil springs can lead to significant injuries to vehicle occupants and bystanders.
What should consumers do?
Owners can contact their nearest Volkswagen Dealer to schedule an appointment to have the work carried out at no cost.
Volkswagen Group Australia Pty Ltd
Who should owners/operators contact for more information?
1800 504 076
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.