Specialist Wholesalers Pty Ltd t/as Roadsafe - Roadsafe and Blackhawk Front Upper Ball Joint 2017 - 2019

recall information

Recall number
REC-004971
PRA number
PRA2021/19185
Original published date

make and model information

Make
Roadsafe and Blackhawk
Model
Front Upper Ball Joint
Year range
2017 - 2019
Affected units
6,079
Regulator comments
Sold between 01 July 2017 and 31 August 2019 as:
individual ball joints with part number BJ3841HD and batch codes G17 to H19, and
part of the following Blackhawk upper control arms:
Part number UCA3841T, compatible with Toyota Landcruiser 200 Series,
Part number UCA3841F, compatible with Toyota FJ Cruiser and Prado 150 Series,
Part number UCA3841H, compatible with Toyota Landcruiser 100 Series, and
Part number UCA3841P, compatible with Toyota Prado 120 Series.

See the list below of identifying numbers for instructions on how to locate the part numbers and batch codes.

Batch code printed on the ball joint penny (near the grease nipple). The batch code layout consists of “Part number – Batch code – Manufacturer ID”

3841HD-G17K
3841HD-H17K
3841HD-I17K
3841HD-J17K
3841HD-K17K
3841HD-L17K
3841HD-A18K
3841HD-B18K
3841HD-C18K
3841HD-D18K
3841HD-E18K
3841HD-F18K
3841HD-G18K
3841HD-H18K
3841HD-I18K
3841HD-J18K
3841HD-K18K
3841HD-L18K
3841HD-A19K
3841HD-B19K
3841HD-C19K
3841HD-D19K
3841HD-E19K
3841HD-F19K
3841HD-G19K
3841HD-H19K

What are the defects?

The ball joints may wear prematurely.

What are the hazards?

Premature wear may result in the ball stud separating from the housing, causing the front suspension to collapse and affecting the vehicle's steering and braking. If the vehicle suspension fails while the vehicle is in motion this may increase the risk of an accident and injury or death to vehicle occupants and other road users.

What should consumers do?

Consumer's should arrange to check their ball joints for affected batch numbers and contact their preferred mechanic to have their ball joints replaced. Consumers can organise their no-charge replacement ball joints and reimbursement for installation costs via the Reimbursement Claim Form at www.roadsafe.com.au/product-updates/claim/ or contact Roadsafe on credits@roadsafe.com.au

Affected products that have not been fitted to a vehicle may be returned to the place of purchase for a full refund.

For more information, consumers can contact Roadsafe on 03 8687 1700 (Monday-Friday, 9am - 5pm AEST) or via email at sales@roadsafe.com.au
Supplier details
Specialist Wholesalers Pty Ltd t/as Roadsafe

Who should owners/operators contact for more information?

Contact name
Specialist Wholesalers Pty Ltd t/as Roadsafe
Contact phone
03 8687 1700
Contact email
credits@roadsafe.com.au

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.