make and model information
2019 - 2021
VIN (Vehicle identification number)
What are the defects?
The jack provided with the vehicle does not comply with the mandatory standard for vehicle jacks 'Trade Practices Act 1974 Consumer Protection Notice No. 1 of 2010 Consumer Product Safety Standard for Vehicle Jacks'. The jack base plate dimensions does not meet the requirements of the standard.
What are the hazards?
If the base plate is not the correct size the jack could become unstable and this may result in the vehicle collapsing. This may cause severe injury or death if the vehicle collapses on a user.
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Department of Infrastructure, Transport, Regional Development and Communications is the responsible regulator for this recall.