MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD - MERCEDES BENZ VS30 Sprinter 2019 - 2021

recall information

Recall number
REC-004955
PRA number
PRA2021/19043
Campaign number
RC2890
Original published date

make and model information

Make
MERCEDES BENZ
Model
VS30 Sprinter
Year range
2019 - 2021
Affected units
302

Identifying features

VIN (Vehicle identification number)

What are the defects?

The jack provided with the vehicle does not comply with the mandatory standard for vehicle jacks 'Trade Practices Act 1974 Consumer Protection Notice No. 1 of 2010 Consumer Product Safety Standard for Vehicle Jacks'. The jack base plate dimensions does not meet the requirements of the standard.

What are the hazards?

If the base plate is not the correct size the jack could become unstable and this may result in the vehicle collapsing. This may cause severe injury or death if the vehicle collapses on a user.

What should consumers do?

Owners are asked to contact their most convenient Mercedes-Benz retailer for a free of charge check and replacement if required.
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD

Who should owners/operators contact for more information?

Contact name
Mercedes-Benz Retailer

Responsible regulator

Department of Infrastructure, Transport, Regional Development and Communications is the responsible regulator for this recall.

Product type