recall information
Recall number
REC-001690
Campaign number
RC2916
Original published date
make and model information
Make
MERCEDES BENZ
Model
Sprinter Van
Year range
2017 - 2021
Affected units
2,286
Identifying features
VIN (Vehicle identification number)
What are the defects?
Hoses within the hydraulic power steering system may detach.
What are the hazards?
Should the hose on the hydraulic power steering become detached, this may lead to power steering fluid leaking and a loss of the steering assist. This would increase the risk of injury or death to the vehicle occupants and other road users.
What should consumers do?
Owners of affected vehicles will be contacted by Mercedes-Benz and are asked to make arrangements with their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible.
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Contact name
Authorised Mercedes-Benz Retailer or Mercedes-Benz Customer assistance centre
Contact phone
1300300896
Contact email
customerassistancecentre@daimler.com
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
