recall information
Recall number
REC-001674
PRA number
2021/19117
Campaign number
RC2904
Original published date
Last updated date
make and model information
Make
MERCEDES BENZ
Model
Sprinter VS30
Year range
2018 - 2019
Affected units
665
Identifying features
VIN (Vehicle identification number)
What are the defects?
In the event of a frontal accident the power supply to the glow plugs may not be completely disconnected. If this were to occur it could result in a vehicle fire.
What are the hazards?
A vehicle fire could increase the risk of injury or death of vehicle occupants and/or bystanders, as well as property damage.
What should consumers do?
Owners of affected vehicles will be contacted by Mercedes-Benz and are asked to make arrangements with their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible.
A full list of authorised dealerships can be found at https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html
Alternatively, consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/servicebooking
A full list of authorised dealerships can be found at https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html
Alternatively, consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/servicebooking
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Contact name
Mercedes-Benz Dealership
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
