Toyota Motor Corporation - Toyota C-HR 2019 - 2021

recall information

Recall number
REC-001645
PRA number
2021/19066
Campaign number
WGG27
Original published date
Last updated date

make and model information

Make
Toyota
Model
C-HR
Year range
2019 - 2021
Affected units
7,669

Identifying features

See attached VIN list
VIN (Vehicle identification number)

What are the defects?

The internal components of the fuel pump may wear and fracture the welded area of the fuel pump, which could lead to a fuel leak in the engine compartment.

If this was to occur, vehicle occupants may identify a fuel odour when driving.

What are the hazards?

A fuel leak in the engine compartment may result in an engine bay fire. A vehicle fire could increase the risk of injury or death to vehicle occupants, other road users or bystanders.

What should consumers do?

Toyota will contact affected owners in writing, requesting that owners make an appointment at their preferred Toyota dealer for inspection and if required fuel pump replacement, free of charge. Parts are expected to be available between the end of June 2021 and the middle of July 2021.

To find a local dealer, visit https://www.toyota.com.au/find-a-dealer

For further information, consumers should contact the Toyota Recall Assist helpline on 1800 987 366 (Monday to Friday, 8am - 6pm AEST).
Supplier details
Toyota Motor Corporation

Who should owners/operators contact for more information?

Contact name
Toyota Recall Assist Helpline
Contact phone
1800 987 366
Contact email
recallsupport@toyota.dataresponse.com.au
Contact website

Responsible regulator

Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.

Product type