Volvo Car Australia - Volvo XC60 2017 - 2019

recall information

Recall number
PRA number
Campaign number
Original published date

make and model information

Year range
2017 - 2019
Affected units

Identifying features

See atttached VIN list
VIN (Vehicle identification number)

What are the defects?

Under certain conditions in cold climates, the tailgate lifting arms may freeze.

What are the hazards?

If the defect occurs, it may lead to an unusual noise, loss of function, or complete separation of the tailgate lifting arms, which could result in the internal spring detaching and being propelled in a rearward direction with significant force, which may cause personal injury.

What should consumers do?

Consumers should contact their Volvo dealer and organise an appointment to replace both power operated tailgate lifitng arms.

For more information contact Volvo via
Supplier details
Volvo Car Australia

Who should owners/operators contact for more information?

Contact name
Volvo Customer Care
Contact phone
1300 787 802
Contact email

Responsible regulator

Department of Infrastructure, Transport, Regional Development and Communications is the responsible regulator for this recall.

Product type