Volkswagen Group Australia Pty Ltd - VOLKSWAGEN POLO 2017 - 2018

recall information

Recall number
PRA number
Campaign number
69X5 (FORMALLY 69W3)
Original published date

make and model information

Year range
2017 - 2018
Affected units

Identifying features

See attached VIN list
VIN (Vehicle identification number)

What are the defects?

On MY18 Volkswagen Polo models of a limited production period, the belt buckle on the rear left seat can inadvertently become undone.

What are the hazards?

If the fault occurs, the left rear belt buckle can inadvertently release and, as a result, the passenger is not secured by the restraint system in the event of an accident or when braking hard posing a high risk of injury.

What should consumers do?

Volkswagen Group Australia Pty Ltd is contacting all known owners of affected vehicles. Consumers should contact their nearest Volkswagen Dealer to arrange for inspection and repair.

Should you require any further information, please contact our toll-free Volkswagen Recall Campaign Hotline on 1800 504 076, between 8.30 am and 8:00 pm Monday to Friday (AEST) or email
Supplier details
Volkswagen Group Australia Pty Ltd

Who should owners/operators contact for more information?

Responsible regulator

Department of Infrastructure, Transport, Regional Development and Communications is the responsible regulator for this recall.

Product type