Toyota Motor Corporation - Toyota PRIUS, COROLLA HYBRID 2014 - 2019

recall information

Recall number
PRA number
Campaign number
Original published date
Last updated date

make and model information

Year range
2014 - 2019
Affected units

Identifying features

See attached VIN list
VIN (Vehicle identification number)

What are the defects?

These vehicles use software to control the hybrid system. The software is designed to put the system into a fail-safe mode if there is an internal component failure. This allows the vehicle to travel a limited distance at reduced power.

In certain situations, such as hard acceleration immediately after a component failure, the hybrid system may shut down rather than go into fail-safe mode. If this happens, the vehicle may illuminate various warning lights and in some models may display a warning message to the driver in the instrument panel.

What are the hazards?

If the vehicle does not enter a fail-safe driving mode when required, the vehicle will behave as if shifted into neutral, coasting to a stop. While power steering and braking would remain operational, this behaviour of the car could increase the risk of an accident and injury or death of vehicle occupants and other road users.

What should consumers do?

Toyota will contact affected owners in writing, requesting that owners make an appointment at their preferred Toyota dealer for a software update to the vehicle's Power Management control unit, free of charge.

To find a local dealer, visit

For further information, consumers should contact the Toyota Recall Assist helpline on 1800 987 366 (Monday to Friday, 8am - 6pm AEST).
Supplier details
Toyota Motor Corporation

Who should owners/operators contact for more information?

Contact website

Responsible regulator

Department of Infrastructure, Transport, Regional Development and Communications is the responsible regulator for this recall.

Product type