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Toyota Motor Corporation - Toyota RAV 4 2019 - 2020

recall information

Recall number
REC-001312
PRA number
2020/18348
Campaign number
VGG15
Original published date
Last updated date

make and model information

Make
Toyota
Model
RAV 4
Year range
2019 - 2020
Affected units
1,552

Identifying features

See attached VIN list
VIN (Vehicle identification number)

What are the defects?

Small cracks may form in the front lower suspension arms and with rapid acceleration and deceleration over the parts' lifetime, these cracks could spread and the suspension arm can eventually separate from the front wheel assembly.

The front lower suspension arms may have been affected by improper production conditions.

What are the hazards?

If the front lower suspension arm separates from the wheel assembly, this could result in loss of vehicle control and increase the risk of a crash, causing injury or death of vehicle occupants or other road users.

What should consumers do?

Toyota will contact affected consumers in writing with an interim notification advising of this safety recall. Toyota will re-contact consumers once parts become available and request they make an appointment at their preferred Toyota dealer for repairs, free of charge. Parts are expected to become available in late July 2020. Owners of affected vehicles should update their contact details with Toyota if these have changed, so that future communications can be received.

For further information, consumers should contact the Toyota Recall Assist helpline on 1800 987 366 (Monday to Friday, 8am - 6pm AEST). To find a local dealer, visit https://www.toyota.com.au/find-a-dealer
Supplier details
Toyota Motor Corporation

Who should owners/operators contact for more information?

Contact website

Responsible regulator

Department of Infrastructure, Transport, Regional Development and Communications is the responsible regulator for this recall.

Product type