recall information
Recall number
REC-001221
PRA number
2019/17592
Campaign number
SRT274
Original published date
make and model information
Make
SUBARU
Model
IMPREZA
Year range
2017 - 2019
Affected units
40
Identifying features
See attached VIN list
VIN (Vehicle identification number)
What are the defects?
The left hand rear door window glass may have been inadequately tempered, due to an improper cooling process during manufacture.
What are the hazards?
If the glass is broken, it will not shatter into small pieces as intended, but rather into large fragments or shards of glass. This could increase the risk of injury in the event of a crash.
What should consumers do?
Subaru will contact registered owners by mail at their last known address, requesting the owner make an appointment at their preferred Subaru Dealer for replacement of the left hand rear window glass free of charge.
For further information, contact your nearest Subaru dealership or the Subaru Customer Relations Team on 1300 550 994 (Monday to Friday, 8.30am – 5pm AEST).
For further information, contact your nearest Subaru dealership or the Subaru Customer Relations Team on 1300 550 994 (Monday to Friday, 8.30am – 5pm AEST).
Supplier details
Subaru (Aust) Pty Limited
Who should owners/operators contact for more information?
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development and Communications is the responsible regulator for this recall.
