recall information
Recall number
REC-001046
PRA number
2018/17095
Campaign number
010152-010155
Original published date
make and model information
Make
MITSUBISHI
Model
ASX, ECLIPSE & OUTLANDER
Year range
2016 - 2019
Affected units
20,987
Identifying features
See attached VIN list
What are the defects?
Mitsubishi’s Forward Collision Mitigation (FCM) uses a system of intelligent sensors to scan for obstructions ahead and issues a visual and audio alert where there is a danger of collision, automatically applying the brakes to avoid collision or reduce impact. Due to incorrect operation of the software, the FCM system may continue to apply the brakes even though it is no longer necessary to avoid a collision or reduce impact.
What are the hazards?
This may present a hazard to any traffic following closely behind.
What should consumers do?
Mitsubishi Motors Australia (MMAL) will write to all owners and advise them to present their vehicle to their preferred dealer to have the vehicle rectified.
Please note the rectification is free, and can be performed by any Mitsubishi Motors Dealer regardless of where the vehicle was purchased.
Consumers who require further information can contact Mitsubishi Motors Australia on 1800 931 811 or their preferred dealer on 1300 131 211, Option 2, Option 2.
Please visit https://www.mitsubishi-motors.com.au/customer-assistance/locate-a-service-centre to find your nearest Mitsubishi Motors dealer.
Please note the rectification is free, and can be performed by any Mitsubishi Motors Dealer regardless of where the vehicle was purchased.
Consumers who require further information can contact Mitsubishi Motors Australia on 1800 931 811 or their preferred dealer on 1300 131 211, Option 2, Option 2.
Please visit https://www.mitsubishi-motors.com.au/customer-assistance/locate-a-service-centre to find your nearest Mitsubishi Motors dealer.
Supplier details
MITSUBISHI MOTORS AUSTRALIA LIMITED
Who should owners/operators contact for more information?
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
