recall information
Recall number
REC-001038
PRA number
2017/16078
Campaign number
010136 & 010137
Original published date
make and model information
Make
MITSUBISHI
Model
OUTLANDER
Year range
2013 - 2017
Affected units
1,654
Identifying features
JMFXDGG2WEZ000101 ~ JMFXDGG2WEZ002023
What are the defects?
Due to improper engine software, EV software and spark plug specification, the petrol engine may shut down unexpectedly. This will limit the vehicle to EV drive mode only, with no electric charge by the engine.
What are the hazards?
The EV battery may discharge resulting in lack of power and risk of an accident.
What should consumers do?
Mitsubishi Motors Australia will contact all known owners by mail and advise them to present their vehicle to their preferred dealer to have the vehicle rectified with revised software and spark plugs.
Consumers who require further information should contact Mitsubishi Motors Australia on 1300 1312 11 or contact their preferred Dealer or visit https://www.mitsubishi-motors.com.au/customer-assistance/locate-a-service-centre#
Consumers who require further information should contact Mitsubishi Motors Australia on 1300 1312 11 or contact their preferred Dealer or visit https://www.mitsubishi-motors.com.au/customer-assistance/locate-a-service-centre#
Supplier details
Mitsubishi Motors Australia Ltd
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
