Mercedes-Benz Australia/Pacific Pty Ltd - Mercedes-Benz A CLASS 2018 - 2019

recall information

Recall number
REC-001006
PRA number
2020/18490
Campaign number
RC2804
Original published date
Last updated date

make and model information

Make
Mercedes-Benz
Model
A CLASS
Year range
2018 - 2019
Affected units
4,227

Identifying features

See attached VIN list
VIN (Vehicle identification number)

What are the defects?

The condensation drain hose of the air conditioning system may not have been correctly installed.

What are the hazards?

Condensation may leak into the vehicle interior and cause malfunctions in different electrical components. The following may occur:
. the airbag control unit may fail
. it may not be possible to start the vehicle
. engine limp-home mode may be activated during vehicle operation
. the fuel pump may not work correctly
. the emergency call system may be impaired.

These events would increase the risk of an accident that may result in injury or death of vehicle occupants and other road users.

What should consumers do?

Consumers are asked to contact their most convenient Mercedes-Benz retailer for a free of charge repair.

To find a local Mercedes-Benz retailer, visit https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html
Supplier details
Mercedes-Benz Australia/Pacific Pty Ltd

Who should owners/operators contact for more information?

Responsible regulator

Department of Infrastructure, Transport, Regional Development and Communications is the responsible regulator for this recall.

Product type