Daimler Truck and Bus Australia Pacific Pty Ltd - Mercedes-Benz ACTROS, AROCS 2014 - 2018

recall information

Recall number
REC-001001
PRA number
2021/18879
Campaign number
RC3197
Original published date
Last updated date

make and model information

Make
Mercedes-Benz
Model
ACTROS, AROCS
Year range
2014 - 2018
Affected units
1,067

Identifying features

See attached VIN list
VIN (Vehicle identification number)

What are the defects?

Airbag inflator: As it gets older, a combination of high temperatures and humidity can cause the airbag inflator propellant to degrade. If an affected vehicle is involved in a collision triggering the airbag, the metal inflator housing may explode/rupture under too much internal pressure.

What are the hazards?

In the event that a defective airbag inflator ruptures, metal fragments may propel out through the airbag cushion towards the vehicle occupants causing serious injury or fatality.

What should consumers do?

Owners with affected vehicles will be contacted by mail and advised to make arrangements with a Mercedes-Benz Commercial Vehicle Dealership to have the airbag fitted to their vehicle(s) replaced at their earliest convenience. The affected airbag will be replaced with a new airbag free of charge. The replacement airbag is not a like-for-like replacement.

Consumers may contact a Mercedes-Benz Commercial Vehicle Dealership or phone 1800 033 557 for the contact details of an authorised Mercedes-Benz Commercial Dealership.

We also recommend you visit https://www.productsafety.gov.au/newsletter/subscribe to subscribe to receive updates about current and future recalls as they are published.

Further information for owners is available at https://www.productsafety.gov.au/recalls/compulsory-takata-airbag-recall
Supplier details
Daimler Truck and Bus Australia Pacific Pty Ltd

Who should owners/operators contact for more information?

Responsible regulator

Department of Infrastructure, Transport, Regional Development and Communications is the responsible regulator for this recall.