Daimler Truck and Bus Australia Pacific Pty Ltd - Mercedes-Benz OC500LE, OC500RF 2019 - 2020

recall information

Recall number
PRA number
Campaign number
Original published date
Last updated date

make and model information

OC500LE, OC500RF
Year range
2019 - 2020
Affected units

Identifying features

See attached VIN list
VIN (Vehicle identification number)

What are the defects?

The shim plate installed between the spring support and plastic roller piston may have deformed during manufacturing. Due to the deformation, the plastic roller piston's threaded connection may detach, causing the vehicle to lean to one side. In addition, if the rear axle of the vehicle suffers a significant impact, rear suspension components may detach from the vehicle.

What are the hazards?

Components detaching from the vehicle may cause a hazard to other road users, increasing the likelihood of an accident that could result in the injury or death of vehicle occupants and/or other road users.

What should consumers do?

Owners are asked to contact any Authorised Mercedes-Benz Commercial Vehicle Dealer, who will replace the shim plates with a stronger version, free of charge.

Owners should phone 1800 033 557 for the contact details of an authorised Mercedes-Benz Commercial Vehicle Dealership.
Supplier details
Daimler Truck and Bus Australia Pacific Pty Ltd

Who should owners/operators contact for more information?

Responsible regulator

Department of Infrastructure, Transport, Regional Development and Communications is the responsible regulator for this recall.