recall information
Recall number
REC-000985
PRA number
2021/18934
Campaign number
RC2867
Original published date
Last updated date
make and model information
Make
Mercedes-Benz
Model
VS 30 SPRINTER VANS
Year range
2018 - 2021
Affected units
11
Identifying features
See attached VIN list
VIN (Vehicle identification number)
What are the defects?
The gear recognition function in the transmission may not function as intended in some vehicles.
This may cause the reversing lamp to stop working until the next ignition change, or the next engine start.
This may cause the reversing lamp to stop working until the next ignition change, or the next engine start.
What are the hazards?
Loss of reverse lights may reduce the visibility of the vehicle and provide no indication that the vehicle is reversing, increasing the risk of an accident leading to serious injury or death to vehicle occupants, other road users or pedestrians.
What should consumers do?
Consumers are asked to contact their most convenient Mercedes-Benz Retailer to arrange an appointment for the required software update.
To find a local Mercedes-Benz retailer, visit https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html
To find a local Mercedes-Benz retailer, visit https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html
Supplier details
Mercedes-Benz Australia/Pacific Pty Ltd
Who should owners/operators contact for more information?
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
