Mercedes-Benz Vans Australia/Pacific Pty Ltd - Mercedes-Benz SPRINTER VANS 2018 - 2020

recall information

Recall number
PRA number
Campaign number
Original published date

make and model information

Year range
2018 - 2020
Affected units

Identifying features

See attached VIN list
VIN (Vehicle identification number)

What are the defects?

The vehicle's rear axle steel leaf springs may not meet the required level of strength during operation and may break during use.

What are the hazards?

If one of the springs breaks, the driver may not have full control of the vehicle, increasing the risk of an accident and injury to the vehicle occupants and other road users.

What should consumers do?

Consumers are asked to contact their most convenient Mercedes-Benz Retailer for a vehicle inspection and replacement of the rear axle springs, where necessary. Repair is free of charge.

To find a local Mercedes-Benz dealer, visit
Supplier details
Mercedes-Benz Vans Australia/Pacific Pty Ltd

Who should owners/operators contact for more information?

Responsible regulator

Department of Infrastructure, Transport, Regional Development and Communications is the responsible regulator for this recall.

Product type