make and model information
See attached VIN list
VIN (Vehicle identification number)
What are the defects?
The electronically unlocking door locks may have been installed with an incorrect operating lever. As a result, the front driver's hinged door, the load compartment sliding door and the right rear-end door could be impossible to open from both the inside and the outside of the vehicle.
What are the hazards?
In an emergency, the escape route via the right side of the vehicle cannot be guaranteed. There could be a heightened risk of injury to occupants of the vehicle.
Mercedes-Benz Vans Australia/Pacific Pty Ltd
Who should owners/operators contact for more information?
Department of Infrastructure, Transport, Regional Development and Communications is the responsible regulator for this recall.