Mercedes-Benz Australia/Pacific Pty Ltd - Mercedes-Benz C Class & GLC Class 2017 - 2018

recall information

Recall number
PRA number
Campaign number
Original published date

make and model information

C Class & GLC Class
Year range
2017 - 2018
Affected units

Identifying features

VIN (Vehicle identification number)

What are the defects?

A concern may exist with the software in the vehicles Audio 20 control unit that will affect the automatic occupant detection for the front passenger seat in the vehicles effected.

What are the hazards?

A fault in the automatic occupant detection system (or software) for the front passenger airbags may cause an incorrect reading. This may result in the airbag not activating correctly in an accident, increasing the risk of injury.

What should consumers do?

Consumers are requested to contact their most convenient Mercedes-Benz retailer for a free of charge repair.

To find a local Mercedes-Benz dealer, visit
Supplier details
Mercedes-Benz Australia/Pacific Pty Ltd

Who should owners/operators contact for more information?

Responsible regulator

Department of Infrastructure, Transport, Regional Development and Communications is the responsible regulator for this recall.

Product type