Mercedes-Benz Australia/Pacific Pty Ltd - Mercedes-Benz GLE 2019 - 2020

recall information

Recall number
PRA number
Campaign number
Original published date
Last updated date

make and model information

Year range
2019 - 2020
Affected units

Identifying features

See attached VIN list
VIN (Vehicle identification number)

What are the defects?

The weld seams' strength on the rear bumper cross member might not meet the required specification.

What are the hazards?

In the event of a vehicle breakdown, if the rear towing eye is used for winching a vehicle onto a tow truck, cracks might occur in the weld seams and the rear cross member may detach from the vehicle, increasing the risk of an accident and serious injury or death of vehicle occupants and other road users.

What should consumers do?

Consumers are asked to contact their most convenient Mercedes-Benz retailer for a free replacement of the rear bumper cross member.

To find a local Mercedes-Benz dealer, visit
Supplier details
Mercedes-Benz Australia/Pacific Pty Ltd

Who should owners/operators contact for more information?

Responsible regulator

Department of Infrastructure, Transport, Regional Development and Communications is the responsible regulator for this recall.

Product type