FCA Australia Pty Ltd - JEEP CHEROKEE 2012 - 2013

recall information

Recall number
PRA number
Campaign number
Original published date

make and model information

Year range
2012 - 2013
Affected units

Identifying features

see attached VIN list
VIN (Vehicle identification number)

What are the defects?

An internal failure in the Occupant Restraint Controller (ORC) may result in the inability to deploy an Active Headrest (AHR) function during certain rear-end crashes.

What are the hazards?

The Occupant Restraint Controller (ORC) on the vehicle may cause an airbag warning lamp to illuminate due to an internal failure in the ORC. This may result in the inability to deploy the Active Headrest (AHR) function. The inability to deploy the AHR function during certain rear-end crashes may increase the risk of injury to front seat occupants during such rear- end crashes.

What should consumers do?

FCA Australia will notify owners by sending a courtesy letter, until replacement parts become available. Once the replacement parts become available, owners will receive a second letter advising to schedule a service booking with their nearest Chrysler Jeep Dodge repair centre, who will inspect the ORC and replace it if necessary.
Supplier details
FCA Australia Pty Ltd

Who should owners/operators contact for more information?

Responsible regulator

Department of Infrastructure, Transport, Regional Development and Communications is the responsible regulator for this recall.

Product type