The Federal election was called on 10 April. As this website is hosted by the Department of Infrastructure, Transport, Regional Development and Communications, the site will only be updated with material in line with the Caretaker Conventions. Please note that the content of this site relates to the Australian Government’s existing policy.

Hino Motor Sales Australia - Hino 500 2018 - 2019

recall information

Recall number
REC-000412
PRA number
2020/18306
Campaign number
AAG40
Original published date

make and model information

Make
Hino
Model
500
Year range
2018 - 2019
Affected units
1,140

Identifying features

See attached VIN list
VIN (Vehicle identification number)

What are the defects?

The differential pressure pipe in the diesel particulate reduction system's (DPR) may be improperly fixed. This pressure pipe detects DPR blockage and may be cracked on the fixing point by thermal expansion and shrinkage.

What are the hazards?

Exhaust gas may leak, the DPR indicator light may not work properly and vehicle performance may be reduced. In the worst case, the DPR system could be damaged.

What should consumers do?

Hino is writing to all affected owners to inform them of the recall. Owners should contact an authorised Hino dealer to arrange to have the DPR differential pressure pipe inspected and replaced if required.

For further information, owners can contact the Hino Care Centre on 1300 014 466 or find their local Hino dealership at https://www.hino.com.au/dealer
Supplier details
Hino Motor Sales Australia

Who should owners/operators contact for more information?

Contact website

Responsible regulator

Department of Infrastructure, Transport, Regional Development and Communications is the responsible regulator for this recall.

Product type