Ford Motor Company of Australia Limited - Ford ECOBOOST KUGA & ECOBOOST ST FIESTA 2012 - 2014

recall information

Recall number
REC-000304
PRA number
2017/16003
Campaign number
17S09
Original published date
Last updated date

make and model information

Make
Ford
Model
ECOBOOST KUGA & ECOBOOST ST FIESTA
Year range
2012 - 2014
Affected units
4,842

Identifying features

VIN (Vehicle identification number)

What are the defects?

In all of the affected vehicles, localised overheating of the engine cylinder head, due to a lack of coolant circulation, may cause the cylinder head to crack, causing an oil leak.

What are the hazards?

An oil leak may result in a fire in the engine compartment.

What should consumers do?

Parts are not immediately available to carry out repairs on affected vehicles. Ford is working with suppliers to obtain parts as soon as possible. Ford will write to owners of all affected vehicles as soon as parts are available.

Until parts are available, owners of affected vehicles should:
1. Maintain proper engine coolant level by following the coolant check procedure in the maintenance section of the vehicle's Owner’s Manual. Maintaining the proper engine coolant level will substantially reduce the risk of a fire in the engine compartment.
2. If an affected vehicle exhibits symptoms of overheating or a coolant leak, owners should contact their Ford Dealer and request a service appointment for diagnosis and repair.

If an owner does not already have a servicing Ford Dealer, the nearest Authorised Ford Dealer can be located at www.ford.com.au

For further information, contact any authorised Ford Dealer or Ford's Customer Relationship Centre on 1800 503 672.
Supplier details
Ford Motor Company of Australia Limited

Who should owners/operators contact for more information?

Contact name
Ford Authorised Dealership
Contact phone
1800 503 672
Contact website

Responsible regulator

Department of Infrastructure, Transport, Regional Development and Communications is the responsible regulator for this recall.

Product type